10Couple · QA · Oct 2026
Nice view on the lake
Location perfect
Cons Non
Shangri-La Hotel Hangzhou
Praised forgreat location · helpful service
Flagged forold facilities · cleanliness issues
Nice view on the lake
Location perfect
Cons Non
Our stay was made more memorable with the most accommodating and helpful staff at the front desk
Well located, just next to the WestLake
Cons Would certainly benefit if the carpets are replaced
西湖観光なら、立地が素晴らしい💗
Very good location near the lake. Spacious rooms
Cons Gym. Whole facility need renovation
Loved it and will come back!
Lovely location
Cons No decent gym
Great customer service
Location and professional customer service
Cons The property is old