Shangri-La Hotel Surabaya

No. 120 Jalan Mayjen Sungkono, Surabaya, Jawa Timur, 60256

upscaleclassiccozy

Rooms are clean, comfortable, and offer good Surabaya views from higher floors.

94/100

READ FROM 14,877 REVIEWS ACROSS THE WEB · 4.7 AVG · REFRESHED JUL 2026

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Guest reviews

4 across the web

Across the web

Pleasant stay, cozy&tidy room, nice view from 17th floor. Found out that room provided with clean sajadah in a plastic bag, thank you.. really appreciate it👍

Across the web

Great business hotel in Surabaya. Excellent service from friendly staff. I have stayed here many times but this was the second time I have stayed during Covid and the hotel does everything it can to make guests feel we…

Across the web

Easily one of the best hotels in Surabaya and at fair prices. The rooms are very comfortable. The beds are great. The views of Surabaya are magnificent. Breakfast buffet and room service are both very good. The pool area…

Across the web

Good service during my stay and especially on my last day 25th Aug, the duty manager assisted me on the result slip that was accepted at the airport. She made an extra mile to contact the hospital and presented what the…

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Where it is

No. 120 Jalan Mayjen SungkonoSurabaya, Jawa Timur, 60256

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Amenities

28 listed

Connectivity

Wi-Fi

Food & drink

RestaurantBarBuffet dinnerRoom serviceBreakfastBreakfast buffet