Shangri-La Hotel, Xian

Angel from the front desk was amazing. She genuinely cares about the guests and goes above and beyond to help. This is not just service for the sake of doing her job — she truly takes ownership and does everything she can to make the guests feel welcome and well taken care of. She is a real asset to the hotel.

The service was very good. Thank you very much Angie.

2度と泊まらない

駅からの距離が許容範囲

Cons 防音とあったが隣りの声が聞こえて煩かった　朝食の種類は多いが、美味しく無かった

Fit for royalty - very comfortable beds

The breakfast was incredible - so many options, so much fresh produce and would fill you for the day! The beds were very very comfortable after a long day of sightseeing

Cons No bookmarks on the pillow, a pity

Excellent stat

I had a wonderful stay at Shangri-La Xi’an. The room was comfortable, clean, and well maintained. The staff were warm, professional, and always willing to help, making me feel very welcome throughout my stay. The breakfast was excellent, with a great selection of both Chinese and Western dishes, and everything was fresh and delicious. Overall, it was a very enjoyable experience, and I look forward to staying at Shangri-La Xi’an again on my next visit. Thank you to the entire team for your wonderful hospitality.

10/10 Hotel

Breakfast, Gym,Pool, Staff,