Shangri-La Ulaanbaatar

Gave me access to Horizon Club lounge, everyone in the lounge was so helpful and accommodating, the food was good, doorman helped with locating pick up driver

Cons check out

ottima posizione belle camere

lacamera molto comoda

Cons non hanno un bar carino dove bere aperitivo

Overall very disappointed with our stay.

The location was great and also the building facility was great. The property was very clean.

Cons The staff was poorly trained. The breakfast bread was stail and frozen. Didn't have any fresh bread.

Disappointing

Given the hotel's international reputation and five-star rating, my expectations were high, but the experience fell short in several areas. Housekeeping was inconsistent: on one occasion, our room was not serviced, and on another, towels, amenities, and toilet paper were not replenished. The room also lacked the level of cleanliness one would expect at this tier. The breakfast buffet offered an extensive selection, though the quality did not match the variety. The Chinese restaurant, by contrast, was a more satisfactory experience but still a far cry from the usual Shang standard.

The finest hotel in Ulaanbaatar

A beautiful hotel in the centre of Ulaanbaatar, with exceptionally comfortable rooms. In our view, it is unquestionably the finest hotel in the city. The terrace bar is particularly pleasant and also serves traditional Mongolian dishes, including the famous buuz — steamed dumplings filled with seasoned meat. An excellent base from which to discover the Mongolian capital.

Great stay in Ulaanbaatar.

I stay in the SL every time I’m in Ulaanbaatar, but they outdid themselves this trip. Shout out to Nora in the 21st floor lounge for her attention to detail and friendly disposition, Sara in Food Services for looking after me in the morning, and the entire front staff for making sure I felt welcomed.