Sheraton Addis, a Luxury Collection Hotel, Addis Ababa

The best hotel in Addis Ababa. I returned back after almost 10 years and was happy. Very good Executive Lounge is available in the 4th floor with good choices of food and drinks.

Cons Nothing

أكثر من رائعة

الإفطار جميل حبذا لو كان فيه تنوع اكثر

Cons لا شي

If I go to Addis again, I’m staying only here at Sheraton.

A great property and maintained with excellence.

Cons All is exceptional. Specially staff

Exceptional service

From the moment we arrived, the Sheraton Addis exceeded expectations and stood out as one of the highlights of our trip. The hotel is stunning, with elegant architecture, beautiful gardens and a peaceful atmosphere that feels like an oasis in the heart of Addis Ababa—an ideal place to unwind after exploring the city. Dining was consistently excellent, offering a wide variety of fresh, beautifully presented and flavourful dishes throughout our stay. What truly distinguishes the hotel is its staff. Every team member was warm, welcoming and professional, delivering genuine hospitality that made us feel valued from check-in to departure. Our room was spacious, spotless and very comfortable. While some décor feels slightly dated compared with newer luxury hotels, everything is impeccably maintained and does not detract from the experience. Overall, Sheraton Addis delivers a true five-star stay with outstanding service, excellent food and a luxurious, relaxing atmosphere. We would gladly return and highly recommend it to visitors to Addis Ababa.

A Rip-Off at a Five-Star Hotel

A Rip-Off at a Five-Star Hotel This is a warning to families visiting the hotel. If you're travelling with children and happen to forget a swimming suit or any pool accessory, be prepared to pay an outrageous price for extremely poor quality. A few days ago, during the school holidays, I took my six-year-old son to enjoy the brief sunshine we get during the Ethiopian winter. Unfortunately, we realised that his swimming shorts had been left at home. I asked the poolside receptionist if there were any options available, and she kindly directed us to a display cabinet near the spa reception where swimming suits were on sale. At first glance, the products looked decent. The price, however, was shocking. With no practical alternative, I reluctantly paid **Birr 7,000** for a pair of children's swimming shorts. After only a couple of hours in the pool, the stitching began to come apart and the threads started unravelling. A product at that price should be be of excellent quality, especially when sold inside a five-star hotel. Selling such poor-quality merchandise at such an inflated price is simply unacceptable. Whether the responsibility lies with the supplier or the hotel's management, the hotel ultimately chooses what it sells under its brand. Guests expect quality and value that reflect a five-star standard—not products that fall apart after a single use. I hope the management reviews both its suppliers and its pricing policy so that other guests, particularly families, don't have the same disappointing experience.

كل شي

Cons كل شي حلو