Praised forgreat location · friendly staff
Flagged forbed bugs · high costs
3Couple · US · Aug 2026
Will never stay again. Not worth the money.
The security of using my room card in the elevator.
Cons None of the emails I received said the parking garage was closed and we had to pay an additional $55 for valet. The I don’t care attitude of the staff was unacceptable. I had a budget and that was not factored in. Asked about transition the city and the staff was clueless. For $400 a night I expected more.
5Couple · US · Aug 2026
They tried but we won’t be back
Good beds & close to events
Cons All cars required vallet- over hour wait. Discovered garage a block around the corner, thank goodness!! People up late in adjacent room & we heard all their conversations clearly.
7Group · PT · Aug 2026
Aceitável, para um Sheraton deixa a desejar
Limpeza
Localização do hotel
Cons Pequeno almoço excessivamente caro
Os funcionários pouco profissionais
10Couple · US · Aug 2026
Enjoyable experience, looking forward to doing it again someday.
We had a good experience at the Sheraton, Hotel downtown Indianapolis. The room was excellent with a Gorgeous view of downtown. The staff were kind and friendly. The location is outstanding. We recommend the Sheraton downtown to anyone looking for a fun time centered in downtown Indianapolis.
Cons The parking garage was undergoing renovation. We had to use valet parking at a rate of $50 plus taxes and other fees a day.
3Group · US · Aug 2026
trying to get into our room for the second time and the door battery died we were locked out for over 20 minutes never h
location
Cons elevators
2Group · DE · Aug 2026
Cons Double payment for the accommodation and no reply received from the hotel.