Praised forexceptional staff service · modern amenities
Flagged forminor cleanliness concerns
10HO CHI MINH CITY · Apr 2026
TET 2026
Returned Vn to experience TET , year of the Horse. we stayed at the Sheraton Saigon Grand Opera Hotel as usual. We booked a Suite in the newly renovated Grand Opera Tower. The room was fantastic the room was modern clean spacious and with a great view . The hotel is located right in district one steps from the Opera House, Saigon Centre and Nguyen Hue. This makes it super easy to experience Ho Chi Minh City during Tet. But again what made our stay memorable was the hotels top-notch staff. From Mr Anh Le, Thanh Lam, Hao Dong, Khanh Pham and other bell staff to Saigon Cafe Manager Loi Pham, Manager , Dinh, Giao, Khanh, Jerry & to other staff members to the Asst Club Mgr Thu Phung & staff members at the Lounge. Everyone was willing to assist us in every way possible . They remembered our favorite table , how we like our coffee and Fresh coconut made every morning. Amenities like the pool and Gym are also top notch.
10Apr 2026
Best Hotel in Ho Chi Minh city excellent services
I am a professional tour leader of Viking cruise with over 20 years of experience. Saigon is always ăn exciting destination in our company's itinerary, and Sheraton is a great choice that we have bên lotal to for a long time. The hotel has just undergone a major renovation, the rooms are really fresh and modern. In addition, the food at the restaurant is of good quality and fully met the strict requirements of our multinational guests (American, Australian, Canadian...). Modern equipment and advanced facilities help guest's experience meet expectations. In addition, the staff are very enthusiastic and friendly, always providing through support and handling customer issues quickly and skillfully during their stay. Special thanks to Mr. Hau Le, a professional Concierge who always handles my issues and my guest's issues sensitively, quickly and effectively and his team: Mr. Trieu Trần, Mr. Toan Concierge. In conclusion, Sheraton hotel will always be a top brand in the Marriott group that I am happy to recommend to my guest.
10HONG KONG · Apr 2026
Best food type of executive lounge in Saigon
As a Marriott Platinum member, I had the pleasure of staying at the Sheraton Saigon Grand Opera Hotel.
Despite its age, the hotel is very well maintained, and the service from the staff is exceptional. I especially enjoyed the service in the executive lounge, where the seating is incredibly comfortable. The highlight for me was the abundant food offerings, specially in happy hour, mostly like dinner buffet. Even when the afternoon tea time, they have provide scone. It is very tasty!
Specially I want to thanks for Mr. Huy Huynh, he always remember me and always ask what he can help me. His smile is unforgettable and friendly.
More Highly recommend this hotel for a delightful stay!
10Mar 2026
Convenient and cozy hotel in a central location of the city
Very comfortable room - the room faced the pool and was extremely quiet, even though the hotel is on a main street, very friendly and helpful staff, very good breakfast!
However, there were renovations on the upper floors of the hotel, and if we had to be in the room - it would have been an unpleasant inconvenience. At the very least, this information should have been given before booking the room - it would have been less pleasant to encounter this fact during the stay itself.
The city is more expensive than the rest of Vietnam, but it is one of a kind! Don't miss it!
10STOCKHOLM · Mar 2026
Five Stars for the Hotel, Ten for the People
We recently had the privilege of staying at the Sheraton Saigon Grand Opera for three wonderful nights, and it left a lasting impression on us — not only for its elegance and comfort, but above all for the extraordinary warmth of its people.
During our stay, I was unfortunately not feeling my best — and the staff noticed. On our last morning, a member of the team took a moment to personally wish me a speedy recovery. Such a small gesture, yet it touched me more than words can say.
The hotel itself is magnificent — perfectly located, impeccably maintained, and refined in every detail. We also had access to the Sheraton Club, which added a wonderful sense of comfort and exclusivity to our stay.
We gladly recommend this hotel to anyone seeking not just luxury, but a place where guests are treated with genuine warmth and care. Thank you for a truly memorable stay.
10Mar 2026
A life-style Calisthenics
Really getting into physical exercise led by fitness team is a sporty lifestyle. Laughs, sweats and fitness level conquers are all about of a well-being communal sense - good job bros!