Sheraton Surabaya Hotel & Towers
25-31 Jalan Embong Malang, Surabaya, Jawa Timur, 60261
upscaleclassicmodern
Staff here genuinely care and go out of their way to help.
94/100
READ FROM 12,830 REVIEWS ACROSS THE WEB · 4.7 AVG · REFRESHED APR 2026
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Guest reviews
4 across the webAcross the web
I recently stayed at the Sheraton Surabaya, and it was an excellent experience. The hotel itself is clean, comfortable, and in a perfect location right next to the mall, which made everything very convenient. What really…
Across the web
Its fabulous hotel especially friendly staff team, great hospitality and everything was excellence Special thanks to bu risna (staff at kafe bromo), she was making extra effort when i ask her to help me with menstrual pa…
Across the web
The Sheraton Surabaya offers a solid, mostly comfortable stay with significant strengths, but a few notable shortcomings prevent it from fully living up to the brand's usual standards. Pro: · Exceptional Staff: The hotel…
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Room tours
guest videoWhere it is
25-31 Jalan Embong MalangSurabaya, Jawa Timur, 60261
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53 listedConnectivity
Wi-FiWi-Fi in public areasPublic internet workstation
Food & drink
RestaurantBarBuffet dinnerRoom serviceBreakfastBreakfast buffetKitchen in some rooms