Sheraton Surabaya Hotel & Towers
Staff here genuinely care and go out of their way to help.
Written by AI from guest reviews.
Praised forexcellent service · great location · comfortable stay
Flagged forrestroom maintenance issues · food quality at gala reception
Enjoyable
Staff are excellent. Location excellent.
Cons Don't like ajoining rooms as can hear next door speaking
My husband and I had a wonderful stay at Sheraton Tunjungan. Thank you very much for the great hospitality and the excel
Everything
Cons Nothing
Good for staycation
Perfect location for staycation with family. Connected to the shopping mall.
Geräumige, sehr saubere Zimmer mit Blick über ganz Surabaya. Wir haben den Clubzugang dazugebucht, was sich sehr gelohnt hat! Das Einkaufszentrum direkt beim Hotel bietet alles. Extrem freundliche und zuvorkommende Mitarbeiter im ganzen Hotel aber speziell noch im Club.
Cons Der Poolbereich ist sehr grosszügig gestaltet, verträgt an einigen Stellen aber wieder einmal einen fresh-up.
Friendly staff
Location was very convenient, you can walk straight into Tunjungan Plaza from the hotel. We made use of the tennis and basketball court outside, it was a lot of fun. The breakfast was the best! A lot of different choices and a lot of staff who will friendly serve you tea, coffee or fresh juice. They even asked if we had a special request for the breakfast for the upcoming morning :) Loved it!
Location
