Sofitel Chicago Magnificent Mile
20 East Chestnut Street, Chicago, IL, 60611
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Beautiful rooms with great views and an excellent bed, but service breaks down inconsistently across dining and room assistance.
90/100
READ FROM 4,095 REVIEWS ACROSS THE WEB · 4.5 AVG · REFRESHED JUL 2026
1 / 8
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Guest reviews
4 across the webAcross the web
Sofitel Chicago continues to be one of my favorite stays in the city. What I appreciate most is the discretion. It’s tucked away just enough to feel private and quiet, yet still perfectly positioned near everything. Fro…
Across the web
I was impressed with my stay this week at Sofitel! The front desk staff was fine but wanted to really commend the valet! They were above and beyond fantastic in the crazy summer storms. The room was perfectly appointed,…
Across the web
Pretty abysmal service. At check in they told me I could shorten my stay by 1 night so I changed my flight. On check out, the manager told me I couldn’t modify my reservation and I was now out $300 paying for the extra n…
Room tours
guest videoWhere it is
20 East Chestnut StreetChicago, IL, 60611
Get directions →Amenities
55 listedConnectivity
Wi-FiWi-Fi in public areasPublic internet workstation
Food & drink
RestaurantBarRoom serviceBreakfastBreakfast buffetCoffee maker