3Couple · US · Oct 2026
So-So
Great location!
20 East Chestnut Street, Chicago, IL, 60611
Sofitel Chicago Magnificent Mile
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Sofitel Chicago Magnificent Mile
Sofitel Chicago Magnificent Mile
Beautiful rooms with great views and an excellent bed, but service breaks down inconsistently across dining and room assistance.
Written by AI from guest reviews.
Praised forclean and modern · friendly staff · excellent location
Flagged foroverpriced services · room space could be better
So-So
Great location!
Location Room size and amenities
Cons No spa facilities
I thought the hotel lacked service expected at a 4.5 star. The room bar included one bottle of water and nothing more. The coffee machine is in a dark cabinet and not accessible. The carpet is dark and hotel overall outdated.
Cons The bed was comfortable.
10/10
Very clean
Cons I liked everything
The location
Location was excellent, great place to stay if you want to be close to the Magnificent Mile and all the shops.
Cons The air conditioning wasn't working properly on our first day/night, and maybe a little better on the second, and our hotel room was very hot at night. This ruined the experience.