Sofitel Hangzhou Westlake
333 Xi Hu Da Dao, Hang Zhou Shi, Zhe Jiang Sheng, 310002
upscaleclassicquiet
Rooms are old, noisy, and overheat in winter with weak AC controls.
84/100
READ FROM 271 REVIEWS ACROSS THE WEB · 4.2 AVG · REFRESHED JUL 2026
1 / 8
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Guest reviews
4 across the webAcross the web
The hotel is a little dated but the service is excellent. The housekeeping is attentive and the front desk has at least someone who speaks English. The chambermaid Susie provided excellent service and took the initiative…
Across the web
Really really recommended hotel in Hangzhou!! I thought the room would feel very old. But no. It has a balance in maintaining cleanliness, warmth, and classic chinese vibe with a touch of modern. They also have a robot…
Across the web
The staff were very helpful at showing directions and knowing the local area. The rooms were standard, but yo could hear conversations from the next room. Unfortunately, the drainage system in the bathtubs are not reliab…
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333 Xi Hu Da DaoHang Zhou Shi, Zhe Jiang Sheng, 310002
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