Location was great for visiting the Georgia Aquarium and Coca-Cola museum
Cons We normally prefer to stay at hotels that have at least one restaurant on the property. It helped that there is a breakfast and lunch spot on the block.
SpringHill Suites by Marriott Atlanta Downtown
Staff here treat you like family, but rooms have real problems.
Written by AI from guest reviews.
Praised forfriendly and helpful staff · great location
Flagged forcleanliness concerns · high parking fees
Location was great for visiting the Georgia Aquarium and Coca-Cola museum
Cons We normally prefer to stay at hotels that have at least one restaurant on the property. It helped that there is a breakfast and lunch spot on the block.
Excellent location; great staff; odd layout
The location is absolutely fantastic if you are visiting the Georgia Aquarium as we were—directly across the street. The staff at the hotel were kind, attentive, and very helpful.
Cons There is no way to pull a vehicle up to the front of the hotel, because it is directly on the road with a bike path in front. We went around the block twice before realizing you have to pull into the Valet Parking garage to get into the hotel or unload luggage. Clearer signage would really help. Our Uber drivers also did not understand how to pick up or drop off, since the Uber point sign is in the bike lane out front. The room wasn’t really anything special, and there was no night light in the bathroom, so you had to flip on the full light to see in the middle of the night.
It was OK, but I know it could’ve been better with the hiccups that we had during I stay. But overall, we had a great ti
Although employees was very pleasant and helpful. Especially Tye in housekeeper, went above and beyond to help also front desk
Cons The bathroom had a musty odor and it took at least 10 to 15 minutes for the hot water to warm up to get hot
Amazing Staff & Fantastic Stay!
The staff at this hotel is absolutely amazing, and I especially want to recognize Ruby, who went above and beyond to help me resolve an issue with a mistake I made when booking my room. She was incredibly helpful and patient over the phone and made what could have been a stressful situation so easy to fix. Customer service like that really makes a difference! The hotel itself is in a fantastic location, close to everything, and the staff was also great about sharing helpful local tips, from restaurant recommendations to even letting guests know the best times to request an Uber to avoid the event-related price surges in town. Those little extra touches really stood out. For a brand-new hotel, they truly have their stuff together. Everything felt well organized, and the staff clearly cares about making sure guests have a great experience. I would definitely recommend this hotel to anyone visiting the area, and I’ll absolutely consider staying here again!
Cleanliness, location, and friendly staff.
Cons The hot water wasn't hot. The pillows aren't any good. Either they need more valet parking staff or a better parking system.
It was ok but won’t stay again
Inside staff were very pleasant
Cons Water was cold. One valet attendant was rude.