SpringHill Suites by Marriott Atlanta Downtown

It was OK, but I know it could’ve been better with the hiccups that we had during I stay. But overall, we had a great ti

Although employees was very pleasant and helpful. Especially Tye in housekeeper, went above and beyond to help also front desk

Cons The bathroom had a musty odor and it took at least 10 to 15 minutes for the hot water to warm up to get hot

Amazing Staff & Fantastic Stay!

The staff at this hotel is absolutely amazing, and I especially want to recognize Ruby, who went above and beyond to help me resolve an issue with a mistake I made when booking my room. She was incredibly helpful and patient over the phone and made what could have been a stressful situation so easy to fix. Customer service like that really makes a difference! The hotel itself is in a fantastic location, close to everything, and the staff was also great about sharing helpful local tips, from restaurant recommendations to even letting guests know the best times to request an Uber to avoid the event-related price surges in town. Those little extra touches really stood out. For a brand-new hotel, they truly have their stuff together. Everything felt well organized, and the staff clearly cares about making sure guests have a great experience. I would definitely recommend this hotel to anyone visiting the area, and I’ll absolutely consider staying here again!

Cleanliness, location, and friendly staff.

Cons The hot water wasn't hot. The pillows aren't any good. Either they need more valet parking staff or a better parking system.

It was ok but won’t stay again

Inside staff were very pleasant

Cons Water was cold. One valet attendant was rude.

Superb all-around

Excellent room on corner, very spacious and clean. Biggest room I’ve gotten for a reasonable price. Very wheelchair accessible. Had a microwave and mid/size fridge. Ruby (desk manager) was excellent at working through reservation IT issues so we didn’t change rooms mid-way. Jayden and Chantrece in valet were superb with total service with a glowing smile even during high traffic periods. Adjacent to all the attractions and good restaurants. Amazing stay!

Great stay, wonderful staff!

From the moment I pulled up at valet parking and was met by the most cheerful valet, Chantrece to when I checked in with the fabulous front desk clerk, Ruby, I knew I was in for a great stay. My room was perfect and being directly across the street from the Georgia aquarium made my stay super convenient for the event I was attending.