The staff from the GM on down were amazing! The rooms were a little smaller but to be expected in NYC. A real gem.
Staypineapple, An Artful Hotel, Midtown New York
Praised forgreat location · thoughtful staff
Flagged forsmall rooms · limited signs for direction
The staff from the GM on down were amazing! The rooms were a little smaller but to be expected in NYC. A real gem.
Great location, very comfortable, nice bedding, drinks and snacks lovely touch
I will use this hotel chain whenever I am able too! So refreshing!
The team are fab! Everyone says hello whether see you, including maintenance and cleaning staff! They really do treat you as an individual!! And finally a US hotel that uses full size fluffy bath towels!! Well Done!
Cons Nothing whatsoever!!
Cute little boutique hotel
Cons The room key system was broken and hotel staff had to open our door every time we wanted entry
Loved it, will be back whenever in NYC!!!
Love the way the lobby team always said hello and asked how you were as you walked in and out!
Cons Obviously the problem with the door locks is a nuisance, although well managed by the team!
Short but comfortable stay. Appreciated being able to check in early!
Convenient location from train station. Super comfy bed! We were able to check in early!
Cons Room is small but manageable.
We will definitely stay there again!
Location was fine, especially given the price. The accommodations were more than adequate.
Cons The only issues where technology related: 1) Door cards were not working through the building; and 2) The wrong instructions were provided for logging into WiFi. Other than that, it was great!