Praised forfriendly staff · good location · basic amenities available
Flagged forcleanliness issues · poor food quality · room quality concerns
9AU · Sep 2026
A great place to stay in Rotorua. Great location, great price, great staff.
This was a good room for a family, with 2 bedroom areas and 2 bathrooms. The location is great. It is right next to the lake and very easily walkable to town.
Cons This was essentially two separate rooms. Which was great as we were traveling with a teen. The only downside was that there was only AC in one of the rooms. So, the door between the spaces had to stay open or the second room stayed extremely cold.
9Solo · NZ · Sep 2026
Location, friendly staff
Cons Hotel is starting to look very tired and is in need of a revamped to
7NZ · Aug 2026
Comfortable stay
6NZ · Aug 2026
Staff were lovely, breakfast buffet was good.
Cons We stayed in the building to the left of main building with the pool at the front....Run down, tired looking, needs renovations. Extremely noisy corridor with loud doors and people's voices echoing!
Parking was a worry, few dodgy looking people hanging around the carpark.
8Couple · NZ · Aug 2026
A very pleasant, convenient, and great value stay.
Location. Restaurant, staff.
Cons Parking. Noise at night n hallway.
10Solo · NZ · Aug 2026
Clean , showers, bed , customer service , views
Cons Sulphur smell string right next to room