Swissotel Lima
Spacious rooms with genuinely comfortable beds and spotless cleanliness.
Summarized by AI from 7,991 reviews
You never pay more than the hotel's own price. Cancellation terms show with every rate before you pay.
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First day I arrived I was spoken to rudely by the female concierge. She was not nice or accommodating about a breakfast charge. At the end of my stay the issue was resolved, but I wish I had been told it was resolved on…
The hotel was absolutely terrible. The hospitality and customer service were extremely disappointing, and the staff clearly did not know how to properly treat guests. We were almost escorted by security to our room becau…
While this hotel has a stunning exterior and lovely architecture, the experience inside was a major disappointment. The rooms are extremely outdated, and our bathroom had a persistent mildew smell — as if it had been mop…
I stayed here on February 18th and have very mixed feelings. On the positive side, the front desk staff are world-class. They were incredibly friendly and helpful, allowing us to store our bags securely before check-in.…
