Taj Falaknuma Palace, Hyderabad
The palace itself is stunning with grand architecture and excellent service from most staff, but booking is slow and some staff show poor attitudes.
Written by AI from guest reviews.
Praised forexcellent hospitality · gorgeous property · fantastic dining experience
Everything was good and perfect
Cons Lack of knowledge by the staff specially Front desk lady Darvaja Veri huge problem at the time of checkout
Royal stay with tasty food. Palace staff is polite, cooperative and helpful. Great pleasure.
The hospitality, food, vibe everything was 10000/10, Everybody must experience this atleast once , The amenities they provide and the complimentaries are exceptional Shout out to Sudhakar ( Celestial food), Sravya for hosting us
Cons There's nothing I don't like
The welcome itself is truly beautiful with the vintage horse carriage ride & rose petal shower. Exceptional historic
The historical tour, sufi qawalli evenings & excellent Hyderabadi Indian delicacies
Property was good facilities, everything very good. Billing they applied some tricks to fool the customer. I was ready to pay before check in but they said after check out only. We have booked for 5 including one child 15 years. For that they need additional payment which I refused. They added somebody else bill 3650 to our bill. Which he promised will return to my account. So far not received. I have booked 3 hotels through booking.com. Only this accounts created unhappy situation. Appreciate you to raise same to their management to avoid repeat same.
A very pleasant stay in a heritage hotel - very good ambience, delectable cuisine, great hospitality, comfortable rooms.
My wife and I stayed at Taj Falaknuma hotel from 23rd morning to 25th morning (two nights). Our experience was superb. The atmosphere was grand and very hospitable right from the time of arrival. All the staff was very cordial. The room was very well appointed. The view of the city from the hotel, and especially while having breakfast at the terrace was just superb. The greenery and foliage created an excellent atmosphere. It was good value for money. Just two observations: 1. The drive to this beautiful property was generally good, but the part through the old city gave hiccups. 2. While adding elevators may disturb the heritage value, a few elevators tucked in somewhere, hidden from the eye, may be considered if there is space for them. It would assist senior citizens quite a bit. (The one existing elevator is too small and does not go to the top floor.) On the whole, a memorable stay.
