Praised forgreat location · friendly staff · comfortable rooms · lovely amenities
Flagged forparking challenges · minor room size issues
6Couple · IT · Sep 2026
L’hotel è molto bello e la posizione, all’interno della stazione, rappresenta una situazione insolita: personalmente non mi era mai capitato. Un Valet Service decisamente professionale e coerente con la categoria dell’hotel.
Cons Purtroppo la vicinanza ai binari comporta un livello di rumore significativo. La prima notte, ad esempio, un camion è rimasto fermo per diverse ore sotto la nostra finestra per effettuare operazioni di carico e scarico.
Anche il servizio non è all’altezza di una struttura a cinque stelle: lo staff appare approssimativo e poco preparato.
10Couple · US · Aug 2026
Awesome
Katrina at the front desk is an asset to your organization. She fixed everything we threw at her. She made our stay an enjoyable one. Thank you.
Cons Cleaning our room late in the day. We opted out of getting it clean, because we had gotten back from sight seeing and were too tired to wait while they worked, on multiple days.
8US · Aug 2026
Great location and facilities, disappointed by late check in
Nice rooms, nice benefits with local restaurants, nice staff, check in drink
Cons Room not ready until 1hr after stated 4p check in time
8Couple · US · Aug 2026
One night to attend a concert. So perfect location
Location to near by attractions
Cons You could hear the people next door
9Solo · AU · Aug 2026
The room and location were incredible. HUGE room, HUGE bed, super comfortable.
Cons There just wasn't much room service after 11pm, other than that is was great.
10GB · Jul 2026
Popular with our family. Friendly and efficient staff. Very good location
Being part of the Union Station development means access is available to the restaurants and other food outlets. Breakfast at snooze was excellent.
A free coffee in the morning and scoop of ice cream at happy hour were very welcome!