It was okay. Comfortable bed
Didn't eat breakfast
Cons No hot water. Pipes rattled in the wall
the Curtis Denver - a DoubleTree by Hilton Hotel
Staff treats guests well and the downtown location works great.
Praised forgreat location · friendly staff · unique room themes · delicious food
Flagged forparking issues · elevators malfunctioning · uncomfortable beds · lingering odors
It was okay. Comfortable bed
Didn't eat breakfast
Cons No hot water. Pipes rattled in the wall
I would stay here again!
The staff was incredibly nice and helpful! Even got a text message wondering if the stay is going well and if there was anything they could assist us with. The rooms were cute and I loved how creative the themes were. If i had a hotel I would 100% do something like that. Everything was cleaned to a respectable standard (however I dont think the cleaning people can see the little shelf in the high corner of the shower.) The cookies were great too! Loved the parking garage. The location is PERFECT for downtown activities. The restaurant attached is very very good.
Cons There really isnt alot you can do with some things that come with an old building like that. The ac was noisy but worked. The tvs volume diddnt go up very high but probably for the better. The walls seem thin but our neighbors were courteous. The pillows were so cushy but could definitely use a firmer one behind it for support. The blankets on the bed were very thin. For the minor drawbacks I dont think the experience was bad at all.
The worst Hilton hotel Ive ever stayed in
Upon check in I immediately knew some of the reviews were accurate. There were water or other marks on a table leftover from the previous person, food crumbs on the carpet and debris on the floor in the bathroom. Some charcoal looking stuff on the shower ledge. The sink counter and toilet seat looked clean. Luckily I travel with disinfectant wipes so I just wiped everything down. What really drew the line for me was opening the bed up to find stuff on the bottom sheet. Called down to the front desk and about 30 min later someone showed up to first inspect, then disappeared again, returned again with the sheet they should have brought in the first place, threw off the top covers and put them on the floor, put the pillows on the air conditioning unit that I hadnt wiped off, and went to replace the bottom sheet only to find it had something on it also and had to come back. Then the person put the blanket from the floor back on my bed with the pillows and just left. They didnt speak much English but I was upset all over again from having stuff on the bed from a clearly unvacuumed floor. At this point the standards were apparent and I wasnt sure moving rooms would be any better so I just took out the travel lysol and sprayed the bedding and pillows. While that aired out I showered and it was cold. Turning to hot did nothing but make it lukewarm, however the shuddering noise in the wall was discomforting. The decor here is pitched as eclectic but feels like its trying too hard and not quite succeeding. Its more like lipstick on a pig. Yes, reviews that the elevators are slow are also true. Its also true that the walls are thin. As I write this its 330am and I am awake because the neighbors tv is on and I can clearly hear it through the wall over the fan. About the only bright spot has been the attached Corner Office restaurant where I had decent food one day. Would not stay again and definitely wouldnt bring a family here due to those wandering or staying on the streets all around.
Will be back. Staff was awesome.
The location is excellent for walking around downtown Denver.
Cons Property was good.
It was what I expected it to be and a great location
If you’re looking for photo ops you’ll be in heaven!!
It’s centrally located, walkable and has its own parking garage
Cons It is overly kitschy, the rooms are renovated but still feel worn and the staff is slightly more concerned with their phones and entertaining each other than the guests