Agréable
Tout
The Dominick
Praised forgreat location · friendly staff · comfortable rooms
Flagged forpoor restaurant value · cleanliness issues
Agréable
Tout
STAY AWAY - Racist / Aggressive Security Guard with no compensation from hotel management
STAY AWAY FROM THIS HOTEL! stayed here for Google business and was jetlagged / went to the gym / toilet at 5am when a security guard (Tyrone) banged on the cubicle door and aggressively accused me of trespassing , in what felt like a racially motivated attack and escorted me off the floor The team met me but offered nothing in the way of compensation for the traumatic experience the hotel had inflicted on me which is poor customer service.. It also took over 12 hours and 3 follow ups of me reporting the complaint for Director of Guest relations Daniel to respond Nefeteria at front desk was amazing
Great stat at the Dominick
Great location, lovely views, and exceptional check in and porter service. I love staying at the Dominick.
Never go back. Watch your jewellery!!
Nothing - my daughter’s necklace was taken out of our room
Cons Poor unprofessional management
Empire State of Mind
This hotel is terrific! It’s in a fabulous location, spectacular views and the service is absolutely lovely as is the food.
All great, EXCEPT the lifts
All great EXCEPT the lifts at the hotel. Too few which meant we had to wait for a long time to go up to or down from the room