I can’t wait to come back!
It’s my go to favorite. And I love the Laurel so much! And all the shops!
Cons For the first time a guest services young lady at the registration treated me like I was beneath her. And like I could not afford to be there.
The Grand America Hotel
Rooms are large with comfortable beds, full bathrooms, and good water pressure.
Written by AI from guest reviews.
Praised forluxurious, opulent rooms and decor · very clean and well maintained · helpful valets, concierge and most staff · spacious suites and comfortable beds
Flagged forstreet noise for lower-floor rooms
I can’t wait to come back!
It’s my go to favorite. And I love the Laurel so much! And all the shops!
Cons For the first time a guest services young lady at the registration treated me like I was beneath her. And like I could not afford to be there.
GRAND
Great Restaurant
Cons Real glasses in the room
Beautiful and very high standards. The staff are amazing and the rooms are beautiful
Location and the whole hotel is absolutely stunning
Cons Nothing
Excellent hotel with wonderful rooms and very friendly staff.
Cons I would love for the rates to have included breakfast, but I knew they didn’t when I booked.
המלון מצויין יפה ונקי שרות מצויין
I had high expectations and they were not met. I felt lied to.
The room was spacious, clean and well appointed.
Cons I asked in advance for a room with a view and the hotel granted the request. Then when we got there they said we couldn’t have a room with a view. But the manager said he would give me a $100 credit. When I got my bill, I did not get the credit - so he lied. I could not find a phone number to talk to the front desk to correct the error. Extremely frustrating and pretty much ruined the stay.