The Jamaica Pegasus Hotel
81 Knutsford Boulevard, Kingston 5, St. Andrew Parish
upscaleclassic
Staff treat guests with indifference or rudeness, service is slow, and room bookings don't match what you paid for.
84/100
READ FROM 5,639 REVIEWS ACROSS THE WEB · 4.2 AVG · REFRESHED APR 2026
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Guest reviews
4 across the webAcross the web
We have never stayed anywhere with service levels as bad as at the Pegasus. Whilst we had a few good experiences with some individual staff members at reception and at the pool bar, on the whole the staff were disinteres…
Across the web
Disturbing and Deeply Disappointing Experience I am writing this review with deep disappointment after what should have been a relaxing stay at Pegasus Hotel Jamaica with my two young children (ages 2 and 3). Instead, ou…
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81 Knutsford BoulevardKingston 5, St. Andrew Parish
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