Praised forfriendly staff · great location · comfortable room
Flagged forfood service issues · high price point
1Couple · US · Aug 2026
Would never in my life go there again or recommend it to anyone. This is the very first negative review I have ever writ
Location
Cons Staff sucked
Not one of my special requests (which I personally confirmed on the phone with their management in Chicago) was accommodated. To the point where the manager offered me a $100 credit off of my $4500 stay which was more than insulting!! 😡😡
10Couple · US · Jun 2026
Incredible
This place is just magnificent. What a beautiful stay I had!!!
Cons Nothing. Everything was top-notch!!!
10US · Jun 2026
Outstanding location, staff, facilities, cleanliness
10Couple · US · May 2026
Impeccable
Clean. Upscale.
9Group · JP · Apr 2026
満足
高級感
Cons 延泊をお願いした1泊の料金が、元々の2泊分より高くなった。
10Couple · US · Apr 2026
Pricey but a nice treat
Great rooms, nice pool, amazingly attentive staff
Cons Slightly stuffy, but the concierge and front desk staff were amazing