The Peninsula Chicago is one of those rare hotels that actually lives up to the reputation. Every detail feels intentional — from the cleanliness standards to the way the staff anticipates needs before you even ask. It h…
If I can give this place a 0 I would. What my family and I experienced at this hotel was complete devastation. What we expected to be an amazing 40th birthday / 10 year wedding anniversary turned into a complete nightmar…
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Booked through Chase Sapphire Edit program. Hotel is luxurious with excellent facilities. It is poorly managed, staff is poorly trained and are, at times, overwhelmed. Did not get the room upgrade. Received a horrible r…
I booked 2 rooms for one night this past weekend so my former Northwestern residents and I could have meet up reunion in the city. We were checked in by Floyd, although checked in is not the right word. He was so welcom…