Praised forhistoric charm · friendly staff · great location
Flagged forcleanliness issues · food safety concerns · bed bugs reported
6Aug 2026
Dissapointed Based on Other Reviews
The bed was comfortable, the hotel was quiet, it was in a good location for shopping, and the staff were super nice. That said, I was expecting this hotel to be historic and full of old world charm. Instead, I found it be old and tired. It got the job done, but a luxury hotel it's not.
10Couple · US · Jun 2026
We can’t wait to stay at the Raphael again!
Beautiful room and excellent restaurant. Staff was kind, thoughtful and thorough.
Cons Nothing!
2DELRAY BEACH, FLORIDA · May 2026
I wish I had cancelled my reservation!
I wish I had cancelled my 3-night reservation! I too booked a plaza view suite. They put me in 101 a two-room suite adjoining my son's room 102. Both with a ground level view. Very dated and tight bedrooms, with long wait times for hot water in the shower and during the mornings you ran out of hot water. To make matters if the noise outside wasn't bad enough, the restaurant and lounge was RIGHT below you. The coffee maker made more coffee than the hotel provided mugs could hold..."fill to here". The entire hotel is dump! I moved my reservation to this hotel after the Marriot Residence Inn said ALL their elevators were broken. My name is Francis X. Maloney, and I accept complete responsibility for this review.
9Group · US · Apr 2026
Excellent accommodations for our girls’ trip!
Its charm and location.
Cons The elevators are very small.
10US · Apr 2026
Staff was fantastic, The Chaz was excellent and delicious. Beds were great.
10CHICAGO, ILLINOIS · Apr 2026
One of Kansas City's most luxurious hotels
When it opened in 1928, the Raphael was a block of luxury apartments. In 1974, the J.C. Nichols Company purchased the Italian Renaissance Revival style structure, remodeled and re-opened the nine-story, 126-room as one of Kansas City's most sophisticated and luxurious hotels in 1975. Located at 325 Ward Parkway, across the street from Country Club Plaza, it was designed to complement the Spanish architecture that the adjacent shopping mall had developed in the early 1920s. The property is patterned after small European hotels, has been a member of the Histori Hotels of America since 2001 and was listed on the National Register of Historic Places in 2009. It also has earned the distinguished Four Diamond award from AAA and Four Star rating from Forbes. In 2020, it was recognized as the "Best Historic Hotel" in the United States. And it only got better in 2017 when it opened its signature restaurant, Chaz on the Plaza. The Raphael also features a fitness center, bar, concierge, private parking, even free bicycles. I reserved a King Room with a Plaza View, king-sized bed, free wi-fi, TV, work desk, room service, tea/coffee maker, private bathroom, tub and shower.