The Ritz-Carlton, Almaty

77/7 Al-Farabi Avenue, Almaty, Almaty, 050040

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Rooms are spacious and comfortable with great mountain views, but the hotel feels older with temperature control issues and dry air.

94/100

READ FROM 3,267 REVIEWS ACROSS THE WEB · 4.7 AVG · REFRESHED JUL 2026

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Guest reviews

4 across the web

Across the web

We absolutely loved our stay at The Ritz-Carlton Almaty! We spent several days at the hotel during our visit to Kazakhstan, and it exceeded every expectation. The hotel itself is stunning—beautifully designed, impeccabl…

Across the web

Room tours

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Where it is

77/7 Al-Farabi AvenueAlmaty, Almaty, 050040

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Amenities

55 listed

Connectivity

Wi-FiWi-Fi in public areasPublic internet workstation

Food & drink

RestaurantBarRoom serviceBreakfastBreakfast buffetCoffee makerMinibar

We had an excellent stay at the Ritz-Carlton in Almaty. Everyone who worked there was excellent and helpful. We had an excellent porter named Almas who was very attentive and - he left a great first impression as we arri…

Across the web

Consistent, all the hotels of this chain are basically the same. It even smells the same. The room is pretty spacious and the view of the mountain is cool. I wish it had better fitness center, especially considering the…

Across the web

Very attentive service, probably the best I’ve experienced. The rooms are very comfortable and well appointed. Excellent view of the mountains from my room. The included breakfast for titanium members is excellent. It’s…

Pool & wellness

Fitness centerMassageSaunaSpaHair salonIndoor poolHot tub

Parking & transit

ParkingSelf parkingValet parkingAirport shuttleLocal shuttleAccessible parking

Services

Front deskConciergeFull-service laundryHousekeepingBusiness centerMeeting roomsPet-friendly

Accessibility

ElevatorAccessible

In the room

Air conditioning

Table serviceSmoke-free propertyCredit cardsDebit cardsCashChecksBaggage storageConvenience storeCurrency exchangeWake up callsTurndown serviceKid-friendlyElliptical machineTreadmillWeight machinesFree weightsEV chargerPrivate car serviceEnglishRussianPrivate bathroomDogs allowed

Source: across the web