The Ritz-Carlton, Almaty

77/7 Al-Farabi Avenue, Almaty, Almaty, 050040

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Rooms are spacious and comfortable with great mountain views, but the hotel feels older with temperature control issues and dry air.

94/100

READ FROM 3,238 REVIEWS ACROSS THE WEB · 4.7 AVG · REFRESHED APR 2026

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Guest reviews

4 across the web

Across the web

I have been a frequent traveler and have stayed at several luxury properties worldwide. In February this year, we planned a trip to Almaty and chose to stay at The Ritz-Carlton, Almaty, expecting the exceptional standard…

Across the web

We have stayed at this hotel more than once. Overall, it is a decent place with an excellent location right next to Esentai Shopping Mall. There is also complimentary underground parking for guests, which is very conveni…

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Room tours

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Where it is

77/7 Al-Farabi AvenueAlmaty, Almaty, 050040

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Amenities

55 listed

Connectivity

Wi-FiWi-Fi in public areasPublic internet workstation

Food & drink

RestaurantBarRoom serviceBreakfastBreakfast buffetCoffee makerMinibar

Across the web

My partner and I recently enjoyed a flawless two-night stay at The Ritz-Carlton, Almaty. Coinciding with the hotel's own 12th anniversary celebrations, our visit felt particularly special and infused with a wonderful sen…

Across the web

Disappointing Experience at The Ritz-Carlton, Almaty Unfortunately, my experience did not meet the expectations associated with a luxury hotel like The Ritz-Carlton. After a long journey, I arrived knowing that the offi…

Pool & wellness

Fitness centerMassageSaunaSpaHair salonIndoor poolHot tub

Parking & transit

ParkingSelf parkingValet parkingAirport shuttleLocal shuttleAccessible parking

Services

Front deskConciergeFull-service laundryHousekeepingBusiness centerMeeting roomsPet-friendly

Accessibility

ElevatorAccessible

In the room

Air conditioning

Table serviceSmoke-free propertyCredit cardsDebit cardsCashChecksBaggage storageConvenience storeCurrency exchangeWake up callsTurndown serviceKid-friendlyElliptical machineTreadmillWeight machinesFree weightsEV chargerPrivate car serviceEnglishRussianPrivate bathroomDogs allowed

Source: across the web