10HOUSTON, TEXAS · Aug 2026
Great Experience
Saumya was great server, had a great time
99 Residency Road, Bengaluru, KA, 560025
The Ritz-Carlton, Bangalore
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The Ritz-Carlton, Bangalore
The Ritz-Carlton, Bangalore
Staff go out of their way to know guests and anticipate needs.
Praised forexceptional service · central location · high-quality food and amenities
Flagged fornoise from the rooftop bar on weekends
Great Experience
Saumya was great server, had a great time
Best roof top place
Good atmosphere, saumyafip took care of things really nice amd explained about the place in details, would love to visit often
Amazing Service at Ritz
Punjab Singh made the trip phenomenal with all his support on logistics!
Personalized Service
Ayan and Jagarnath from the service crew of Ritz made my room feel like home. I love flowers and my little floral arrangement from them was so nice to come back to.
Great service
Had a great time, thanks to Soumya for the great service.
Disappointing, please skip
I stayed at The Ritz as part of a corporate event. I was quite excited to stay at one of the heritage hotels of Bangalore but was quite disappointed. It is located in the heart of Bangalore, close to Lavelle Road & UB city, with all major attractions nearby. The breakfast spread was large, the rooms were large and comfortable made in old luxury style. However, the good parts end there. The food served as part of the event was quite average, even bland. I was quite disappointed by the hospitality at such a premier hotel. The entire hotel staff seemed to treat people from the corporate event like cattle. They were all snobbish to a degree that is not at all expected from a chain known for luxury. I mistakenly entered the ritz club instead of the lobby lounge and felt the entire staff judge me from top to bottom. Have never felt so unwelcome. The reception staff was so unattentive, they were only interested in serving their clients from outside India. When I requested the reception to retrieve my luggage from the concierge, they actually told me to go to another floor and get it myself. I had to explicitly tell them that they need to get it for me. I have stayed in flagship properties around the world and can say this is not worth spending your money. Despite being a Marriott Bonvoy member, I don’t think I’m going to choose a Ritz again, specially in India. Someone needs to train the staff and tell them that they are not the ones defining the “luxury” narrative but the people who choose to stay there are.