The Ritz-Carlton, Charlotte

Amazing.

The friendly atmosphere and support from staff.

Cons N/A

Everything but being charged twice.

Cons For some reason you charged me the full amount after I already pre-paid through booking.com. you said you were just getting the security deposit. Now I'm sitting here wondering if that charge is ever going to clear.

Tolles Luxushotel mitten im Zentrum

Sehr komfortabel die Betten und die Einrichtung, Wohlfühlatmosphäre im Zimmer, beeindruckender Pool mit Aussicht

Cons Dusche: Sehr schön alles eingerichtet im Bad, aber in der Preiskategorie unbedingt Handbrause dazu und vernünftiger Wasserdruck, dieser war viel zu schwach. Ebenso Dusche oben beim Pool, kam nur kaltes Wasser

Meh, not worth or deserving of the price tag

Excellent room design, size. Bathroom, shower/ bath is excellent. Great mini bar selection Great Valet and Bell boy service Room service quality is good. Club sandwich index: 8/10

Cons Reception staff were borderline comatose. Purely decorative and in no way communicated the “welcome home” attitude one would expect from a property at this price point. Also, your internet is an embarrassment, especially after paying for the superior connectivity.

Comfortable

Staff were very helpful and polite!

We had a wonderful time. Our room was absolutely beautiful.!