The Ritz-Carlton, Chicago
Praised forgreat old classy hotel · very clean rooms · incredibly professional staff · beautiful updated property
Flagged forbasic room quality · expensive for what was provided · bad customer service on occasion
Fantastic stay and beautiful city
Location perfect. Very comfortable beds. Clean. Breakfast excellent made even better by the service of Albert who was so helpful and informative.
Cons Every thing was excellent but if I was to find a fault it would be that the bar closed at 11:00 every nite. You could get room service but I like to have a drink I. The bar before bed.
Everything was beautiful and the service was great. We will be back.
Pleasant.
Location is great. Amenities plentiful from spa, fitness, rooftop bar.
Cons Feeling more corporate than luxurious. The club lounge floor not on par with Nola or St Louis and food presentations/offerings not nearly as impressive - was disappointing.
Mel at the bar.
large room, nice finishes, very clean
Great old classy Chicago hotel, unbelievable bed, nice shower, good view, quiet
Cons Their phones in room are like from the 90s
