The Ritz-Carlton Jakarta, Mega Kuningan
Rooms are spacious, spotless, and quiet with excellent city views and comfortable beds.
Praised forexcellent service · great location · spacious and clean rooms
Flagged forno sourdough bread options · dining area noise level
Stanza enorme e pulitissima. Staff gentilissimo e disponibile. Colazione eccezionale, buffet con un ampia scelta e ottima qualità. Rapporto qualità/prezzo eccezionale.
Cons Accesso alla struttura dalla strada sacrificato per motivi di sicurezza. La lounge de 26° piano è un plus, ma andrebbe un pò rivista l’offerta culinaria e il sevizio.
All good
Cons Nothing
Asha, Novita and the Ritz-Carlton Club Chef were the true highlights of my stay. Their warmth, attentiveness and genuine
The following team members deserve special recognition for turning my stay into an amazing and unbelievably memorable experience. Their genuine warmth, kindness, and exceptional service made every interaction feel special and ensured I left with a big, happy smile. 🌟 Asha – Ritz-Carlton Club Waiter 🌟 Novita – Director of Rooms 🌟 Chef – Ritz-Carlton Club Each of them went above and beyond in their own way, demonstrating the true meaning of hospitality. They are a wonderful reflection of the service and care that make a stay truly unforgettable, and I sincerely believe they deserve to be recognised and rewarded for their outstanding contribution.
Wonderful
Fantastic experience. Kind and competent staff. I felt welcomed and pampered.
Cons Nothing
Everything. Best hotel I've ever stayed in my life
Executive lounge
This was my second stay at The Ritz-Carlton Jakarta, Mega Kuningan, and the main reason I chose to return to this property was the outstanding Executive Lounge and, most importantly, its incredible staff. The entire Executive Lounge team is exceptional. No matter how busy it gets, they continue to provide warm, attentive service with a genuine smile. Their hospitality truly makes the stay special. I would especially like to thank Ms. Callula for taking such wonderful care of us during our stay and for arranging our airport transportation, including both pick-up and drop-off. Her attention to detail and willingness to help were greatly appreciated. Thank you to the entire Executive Lounge team for making our second stay so memorable. We look forward to returning again!
