The Ritz-Carlton, Melbourne
Spacious rooms with stunning city views sit on high floors with fast wifi and daily turndown service.
Written by AI from guest reviews.
Praised forexcellent service · comfortable and clean rooms
Flagged forissues with cleanliness · location not ideal
Classy sophisticated hotel... Staff service amazing Rooms very clean.. veiws stunning especially at night with city lights Pool facilite excellent.. Restaurant and cocktail bar superb Suited for any occasion.it will not dissapoint Thouroughly enjoyed the stay and defenitley will back again
Cons Nothing to dislike.. loved it all
Beautiful views
The views were great, lovely staff to welcome you, love the art on the bottom floor that honours the First Nations people, beautiful room, lighting was perfect.
Cons Just comments for improvement, not criticism 😁 Elevator lighting is too low. I stayed at room 7510 AC went warm then cold, difficult to open curtains with the button. I advised reception staff on Saturday i would like to purchase a robe on Sunday morning when I check out, they made a note of it, on Sunday morning I came to check out and asked about the robe, the reception staff had to take time to find one for me, I had a flight to catch so maybe better communication across staff would be good so guests don’t have to wait around :) I also requested a Panadol by calling, and 30 mins later i needed to follow up and eventually it arrived. Maybe you could ask guests what time they prefer for cleaning staff to clean the room, that’s what Park Hyatt Auckland does. Not enough slippers for all 4 guests, not enough robes too. I think the small details is what sets apart the good and amazing hotels for us guests. I am loyal to Park Hyatt but i think the Ritz Melbourne has the better view and building so with some improvement in service, this could be a perfect stay. I’ll try again next year. Thank you
The hotel is beautiful, the pool area was relaxing and clean. The room and views were amazing.
The staff and extra care and details were amazing. They knew our names everywhere we went. And gave us extra treats for our wedding anniversary. The champagne and sweet treats in our room, as well as early checkin started the whole day off perfectly.
Cons The dinner was overpriced for what it was.
Most luxurious and top service hotel
It was the most excellent experience and top service from all staff! Top notch and luxury service. Well done, team.
Cons Nothing, everything was outstanding
Cannot wait to come back again!
The staff were fantastic and the service was second to none! I've had the pleasure of staying at some amazing hotels across the world and this stay would honestly be up there with the best i've ever had.
Cons Nothing, honestly. It was great.
Great spot for wedding night and luxe city scape vibes
The views, location and staff
Cons The room service and mini bar prices are very expensive
