The Ritz-Carlton Residences, Waikiki Beach
Rooms feel like home with full kitchens, washers, and dryers, staying spotless daily.
Praised forexcellent service · beautiful room with great views
Flagged forsome minor issues with amenities
I like the ambiance! Very professional and clean. Hotel staff was very attentive and prompt with you needs. Will visit again!
Parfait
Très très bien !
Cons Rien
Truly amazing hospitality
This was our first stay at The Ritz-Carlton Residences, Waikiki Beach, and it will absolutely not be our last. The hospitality here was some of the best I've experienced. When we had a small issue with the dryer, the team apologized with a box of chocolates, a small gesture that said a lot about how much they care about guest experience. The concierge and every staff member was truly so kind and helpful. Having an in-suite washer and dryer was such a great perk, especially for a longer stay. Breakfast was amazing every morning, and the pool service was so attentive and friendly. The location can't be beat. Right on Luxury Row, close to shopping and just steps from the beach. Everything we needed was within walking distance. We're already planning our return. Highly recommend! 🌺
Bonne impression générale
La plupart des choses sont très bien, chambres, emplacement.
Cons Devoir réserver y compris pour le petit déjeuner est très compliqué et assez inhabituel dans cette gamme d'hôtel.
Très bel établissement !
La tranquillité des lieux et le personnel adorable
Cons Le ground floor est très venteux et brassé par la pluie quand on attend sa voiture ,il faudrait réfléchir à un peu mieux le protéger
A great, upscale option in Waikiki
OK, so "Beach" is a bit of hyperbole, since the property is not on the beach at all (nor was I expecting it to be, having read previous reviews!) That said, the hotel lives up to Ritz-Carlton's brand promise of top-notch hospitality. Having been to Waikiki one other time, I knew that it would not be a calm, tropical oasis. Full of tourists, to be sure, Waikiki is also a densely populated, quirky, urban residential neighborhood... definitely run-down in parts but also charming and upbeat in others. Though not at the beach, the property is a close-enough walk to it. More important to us, there are many, many restaurants and shops just a few blocks away. We'd stay here again based on that accessibility alone. The hotel is quite nice and modern. We liked the restaurants, the fitness center, and the adult pool. It's billed as an infinity pool, which I suppose it is. And while you can see the ocean from it, your gaze must first clear the roofs of the building, albeit roofs that cover luxury retail shopping, right next door. Again, when you're here, you're in a city environment. Our room was spacious and comfortable. We had a corner view, featuring both the ocean and the city. We live in NYC so the traffic/sirens didn't bother us... but it does exist. For us, starting our vacation in Waikiki makes sense, given how easy it is to get to after a long flight. Next trip to Hawaii, I imagine we'll be back at the Ritz-Carlton!
