Praised forfriendly staff · clean and comfortable facilities · good food quality
Flagged forservice inefficiencies · high prices for amenities
9Couple · SG · Oct 2026
Stunning resort location
Beautiful property and the surrounding walking paths and park benches were spectacular, with amazing sunset ocean views. Rooms were very spacious and beautifully furnished.
Cons The pool chair booking system is quite frustrating. I’m unclear on why I need to pay an additional amount to grab a pool seat by the adult pool when I’m already paying to be at the property.
1Solo · KR · Aug 2026
目前没有满意的
Cons 实际与宣传不符,提出免费取消订单申请后,迟迟未予处理
9Group · KR · Jul 2026
제주중문호텔 신라^^
주말에 이용했는데 수영장 라이브공연이 너무나 좋았습니다
Cons 객실 내 시설이 노후화된 것 말고는 딱히 없었습니다
10Couple · US · Jul 2026
I recommend the Shilla Jeju to anyone looking for a high quality resort experience with comprehensive amenities and outs
This is the nicest resort property I have ever stayed at. The service from every aspect--welcoming at front door, check in, concierge, housekeeping, every dining venue we tried (parkview, glamping), pool facilities --was exceptional--always kind, thoughtful, and helpful, never pushy, high pressure, impatient, or dismissive. The lounges, lobby, and exterior grounds were well laid out and very clean with beautiful views, artwork, fresh orchids, and plenty of room for strolling while also providing plenty of seating. Parking is perfectly located and complimentary. Room was beautiful and good size with beautiful views over pool and gardens with ocean in distance. All food services we tried were outstanding and plentiful. Business center services outstanding. Pools, sauna wonderful. Overall value of service and amenities is extremely high. I also appreciated the family-friendly atmosphere.
Cons There is nothing I did not like about the property. It was perfect and exceeded expectations in every way for what I was looking for. The only thing I would have liked would be access to beaches nearby.
10Couple · SG · Jun 2026
Excellent, best hotel than Grand Hyatt
Excellent service
Cons None
10KR · Jun 2026
늘 항상 방문할 때 마다 기분이 좋아지는 곳 입니다. 비록 비가 와서 이번에 많은 것들을 즐기지는 못했지만 항상 설레는 방문입니다. 특히 파크뷰에서의 식사는 말할 것도 없이 완벽하며, 다른 곳들과 비교가 불가능합니다.
Cons 파크뷰의 식사는 정말 만족하고 붐비지 않아 좋지만 4박을 있다보니 조금 메뉴의 변경이 있으면 좋을 것 같습니다. 하지만 너무 만족하고 있는 숙소라 이 역시 아쉬워서 하는 이야기일 뿐 절대 불만은 아닙니다.