10Couple · OM · Nov 2026
I would like to thank Mr. Ali hotel manager and reception’s staff they are very nice and supportive
Hotel location and there are many restaurants inside the hotel and near the hotel. The room very clean and modern style and have very nice view from the balcony
Cons NA
10Couple · AU · Nov 2026
A wonderful stay with excellent hospitality. Would definitely recommend and visit again!
The staff were friendly and welcoming, the rooms were clean and comfortable, and the hotel had a great atmosphere. Overall, excellent service.
Cons Nothing in particular. Everything was great during my stay.
10Couple · KW · Oct 2026
هدوء و رواق ونظافه
طاقم العمل بالكامل و خصوصاً الاخ الكبير حميد
Cons وجود مواقف خاصه بالفندق برسوم 15 دولار باليوم وانصح اللي يحب يسكن مايدفع رسوم المواقف لوجود مصافط حول الفندق بكثره
10Couple · PT · Oct 2026
❤️ The Smallville Hotel — Where Unexpected Adventures Turned into Unforgettable Memories!
We were greeted by Nabil, who handled our check-in with such kindness, attentiveness, and professionalism that we immediately felt welcome.
The moment we entered our room, the hotel experienced a power outage! But that was when we met our very own superhero: Mohamad! 🦸♂️
He did everything he possibly could to resolve the situation as quickly as possible. He was literally sweating from all the effort and dedication he put into fixing the problem!. To us, Mohamad was the real Superman of The Smallville Hotel! Thank you so much for going above and beyond to make everything right!
Antoine, who welcomed us at breakfast, was always incredibly attentive, kind, and friendly. His warmth and genuine hospitality made our mornings even more enjoyable.
Tess also deserves a special thank you for her kindness, patience, and willingness to help us with our Lebanese SIM card. It’s these thoughtful gestures that make all the difference when you’re discovering a new country.
And a very special hug goes to Christian and Ali, for their kindness, attentiveness, and wonderful restaurant recommendations! Thanks to you both, we discovered incredible flavours and had the opportunity to experience even more of Lebanon’s extraordinary cuisine. Some of the most beautiful travel memories are made around a table, and you helped us create some truly special ones!
In the end, we realised that what makes a hotel truly special isn’t the absence of unexpected problems, but the way people take care of you when those moments happen
We arrived exhausted after a complicated journey, but we left with smiles, wonderful stories to tell, and immense gratitude for everyone who made our stay so memorable.
Thank you, Nabil, Mohamad, Antoine, Tess, Christian, and Ali! Each of you, in your own special way, made our experience so much more beautiful.
We take home not only memories of a hotel, but also the warmth and kindness of people who made us feel genuinely welcome in Lebanon.
With all our love and gratitude