Fantastic stay
Fantastic set up and great staff
Cons Location
The St. Regis Jakarta
Staff remember guests and deliver exceptional service, but operations fall apart during busy periods with long wait times, fully booked dining that turns away hotel gu...
Praised forexceptional service · luxurious amenities
Flagged fornoise from outside · issues with air conditioning
Fantastic stay
Fantastic set up and great staff
Cons Location
What you would expect at a 5 star hotel! Staff very attentive and professional! Breakfast is vast and varied!
Cons Train vibrations and noise whilst lounging in pool area! Limited sunlight in pool area!
Perfect!
Amazing room, very spacious and well designed. Wet comfortable and quiet. Breakfast was delicious and has different cuisine types. You can find all types of food. Best hospitality and service too. Spa is really nice and had nice treatments.
Excellent 5 star hotel
Nice 5 star hotel with nice rooms and excellent services. Very friendly staff speaking good English
Cons The only remark Is that the swimming pool is next to a noisy railway
One of Jakarta's finest Hotels
One of the top luxury hotels in Jakarta - Service & Butler: Signature St. Regis butler service it was "amazing. Staff name is Rico if I'm not mistaken, thank you for being super helpful. - Rooms: Spacious, clean, with balcony. - F&B: Breakfast at Bel Étage was absolutely delicious with so much variety. Outstanding! 😇 We feel so blessed to have met Chef Styven who welcomed us so warmly during breakfast. He even brought us special dim sum, personally cooked to order by Chef Bayu according to our request. Everything was amazing. We truly appreciate it and feel so blessed. Warm regards, Yanes Saraun Family
Great Hotel.
We’ve had a fantastic 4-night-stay at the modern-classical St. Regis Jakarta recently. Eventhough we’ve had many good hotel experiences, The St Regis Jakarta was the BEST. From the first moment we arrived till the last, the attentive service from its staffs were incredible and it’s what made this hotel outstanding. The attention to details of St Regis is not only to its luxurious interior decorations and hi-tech amenities but also to its butler service and dining experience. Almost all the staffs we met were so attentive and polite. We would like to specially thank to Karen and Adli whom we met during breakfast sessions. They made our dining experience very enjoyable. Adli was so thoughtful that he brought us the herbal tea unexpectedly. On our third night there, I was so surprised seeing a gift on the chest drawer at our room. Suddenly, I remembered Karen because I told her that I loved one of St Regis toiletries! That gesture made me speechless for a few minutes, indeed! Additionally, she even accompanied and helped us with our luggages to the parking area. She were with us till the last moment. We were also grateful to have excellent housekeeping attendants who cared for our room neatly. Special thanks to Dewa and Wahed, whose simple gesture of providing us 2 paxs of praying mats after realizing our small praying mat, made our stay really meaningful. Their hand-written notes really touched us. Last but not least, a grateful thank to Shafira who helped us extending our check-out time to 2 pm. Thank You St Regis! Overall, we loved staying at The St Regis Jakarta and would love to return in the near future.🤲🏻