Cons The staff were not accommodative and very rigid. Surely expected better customer service from the top tier Marriott property.
The St. Regis Mumbai
The rooms are spacious with plush bedding and modern design.
Praised forgreat service · delicious food
Flagged forslow check-in · management issues
Cons The staff were not accommodative and very rigid. Surely expected better customer service from the top tier Marriott property.
Our stay at The St. Regis Mumbai was truly memorable, made even more special by the exceptional service and genuine warmth of the team. A special thank you to Sohan Karkera, who went out of his way to assist us with booking our Vande Bharat tickets to Shirdi. His help and kindness was greatly appreciated. Prithesh Sherigar, Food & Beverage Manager, was outstanding. He made us feel extremely comfortable and took the extra effort to prepare a special departure snack for us, which was such a thoughtful gesture. We would also like to acknowledge Waseem, Rites, Naysayers, Aryadhya and Jahanara from Food & Beverage for their attentive and friendly service. Saanvi from Butler Services was wonderful, and Doolchand from Housekeeping ensured everything was taken care of with great care. Thank you to the entire team for making our stay so comfortable, warm and memorable. It is the genuine hospitality and personal touches that make The St. Regis Mumbai truly special. We look forward to returning.
Wholesome stay at St. Regis
Had a really lovely stay at The St. Regis Mumbai. The team was warm, friendly and always happy to help. Everything was smooth and comfortable, and I genuinely enjoyed my time here. Would definitely love to come back!
An Exceptional Stay & Truly Wonderful Hospitality
An Exceptional Stay & Truly Wonderful Hospitality My stay at The St. Regis was par excellence! The hospitality and attention to detail from the entire St. Regis team were truly exceptional. From the early check-in to the late check-out, everything was thoughtfully taken care of, making our stay completely seamless and relaxing. A special thank you to Shifa, who went above and beyond to make our stay truly memorable. Her warmth, attentiveness, and personalised service made a wonderful experience even more special. Thank you to the entire St. Regis team for an unforgettable stay. We look forward to coming back soon!
Amazing
It was a delightful experience at The St. Regis Mumbai. The team was warm, courteous and attentive, making the entire evening feel effortless and special. Highly recommended!
I will definitely return!!!
Absolute amazing hotel & staff. The service was second to none with beautiful touches in the hotel room! The hotel itself is great with the rooftop aswell.