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The St. Regis New York was truly amazing — easily the best hotel of my entire trip. The service and the room were exactly what you would expect from the legendary St. Regis name. Especially Ruben, who assisted me throug…
Surprisingly, this wasn’t a 5-star hotel experience at all. The “butler service” is an absolute bust. He doesn’t come when you ring him. Waited 30 minutes for cutlery to arrive (it took 2 phone calls to finally get someo…
The St. Regis New York is my favorite hotel in New York City. The perfect size, incredibly elegant, and exceptionally well run. The luxury technology is outstanding, especially the unique lighting control system, and the…
Disappointing experience - when we checked into our room, it smelled like cigarettes and there was ash around the room. I texted the front desk about it, and instead of apologizing, maybe changing our room or offering an…