Perfect location with great staff!
Customer service was fantastic at this Westin! Also, the location is fantastic.
Cons It’s an older hotel that could use a little refresh but still a nice hotel and great stay.
The Westin Birmingham
Rooms are comfortable with good beds and showers, but some need updating and cleaning varies widely.
Written by AI from guest reviews.
Praised forlocation · friendly staff
Flagged forpoor communication · lack of breakfast options
Perfect location with great staff!
Customer service was fantastic at this Westin! Also, the location is fantastic.
Cons It’s an older hotel that could use a little refresh but still a nice hotel and great stay.
Great location. Need to modify check-in and cleaning.
I liked the convenience of it being close to the concert venue and eating places.
Cons They did not have our room ready at 4:00 check in time and had to wait over 30 more minutes to get into a room. Then we did not have towels. Went down and asked for them and they said they would send some up and never did. 4 of us had to use 3 hand towels to dry off. Finally, after getting back from the concert, you could clearly smell weed coming into our room.
Great choice
Very nice and clean! Great location in the middle of everything!
Cons It was a little overpriced
It was a good stay other then it’s was hot
The property was good , and the staff was good !
Cons Air wasn’t cold enough, the room was hot
Location
Cons Broken room door latch, running toilet noise, pricey valet rate
It was decent. It was overpriced compared to other places we’ve stayed.
The location is great. It was clean. The staff was friendly.
Cons The bar closed at 930 on a Saturday night.