Location, property
Cons Elevators an issue, no button inside elevator. Ballet not very helpful in terms of public parking, then they charged us anyway
The Westin Cincinnati
Clean spacious rooms with comfortable beds and updated bathrooms.
Praised forexcellent staff · great location · good room quality
Flagged forlacking some amenities · confusing parking
Location, property
Cons Elevators an issue, no button inside elevator. Ballet not very helpful in terms of public parking, then they charged us anyway
Would stay there again
Great location
Cons Front desk didn’t explain much
I had a very pleasant/comfortable stay in an area that was readily accessible for my travel reason.
The bedroom was very spacious. The bed was very comfortable. The bathroom was spacious/loved the showerhead. Appreciate the courtesy note when I placed a do not disturb sign that housekeeping did come by but was unable to enter due to the do not disturb sign placed.
Cons The day housekeeping was able to access my room, they did not leave another floor mat. Other than this, I did not have any other issues.
The location the location was excellent
Cons The elevator took forever we checked in and same people were waiting on the elevator still another guest said where are the stairs at? We went and waiting then my husband asked a worker were are the stairs the employee said come on he took us to the stairs I thought it was the 4th floor no were on the 14th floor so we stayed and proceeded to the elevator it took us 1 hr to rooms every time an elevator game up it was full everytime so we saw an employee take a few guest too the service elevator so we took that along with another family that was waiting the service elevator went down and came back keep stopping on floors a few more guest got on service elevator as well 1 hr too get to our rooms it was our 1st time staying there. Alos as much money we spend then you have to pay 25.00 for breakfast!! Other than that it was an coverall beautiful stay! Will differently stay again.
Great quick stay. Had everything we needed for a fast stopover in Cincy
Super clean, great locations and central to downtown Cincy
Overpriced and poor service
Horrible experience older hotel and incompetent staffing