The Westin Cozumel

Km 4.8 Carretera Costera Norte, Cozumel, Q.R., 77613

modernupscalequiet

Rooms are clean with good ocean views, but the hotel struggles with basic maintenance and service.

84/100

READ FROM 1,620 REVIEWS ACROSS THE WEB · 4.2 AVG · REFRESHED APR 2026

Check prices

Your review helps other travelers pick the right room.

Guest reviews

4 across the web

Across the web

Excellent stay at Westin Cozumel. We opted for the all inclusive option, as we didn't want to have to think about eating out, and had a bedroom with 2 queen beds. All bedrooms face the ocean, and the hotel is clean, we…

Across the web

Loved our stay at the Westin. Staff was so friendly and accommodating. The bar tenders at the sky lounge were incredibly kind. Beach was great and the snorkeling right at the hotel is incredible. Views from our room were…

Room tours

guest video

Where it is

Km 4.8 Carretera Costera NorteCozumel, Q.R., 77613

Get directions →

Across the web

If you’re considering the Westin Cozumel for your next trip, I highly recommend booking somewhere else. I expected a basic standard of comfort from a Marriott property, but during my recent stay (Jan 23–26), my room had…

Across the web

I have stayed at Marriott hotels all over the world and this experience was very disappointing. The room was fine, exactly what you would expect from a Westin. Housekeeping also did a nice job, cleaning our room several…