The Westin Lima Hotel & Convention Center
Spacious rooms with comfortable beds and clean finishes offer views of San Isidro.
Written by AI from guest reviews.
Praised forclean and quiet rooms · exceptional customer service
Um hotel muito limpo e confortável.
A cama foi o ponto alto, bem com a amplitude do quarto, banho e toalhas.
Cons Havia sempre fila no atendimento do balcão e o check in foi demorado, bem como o check out. Não encontrei serviço de quarto para refeições.
Very inconsistent, Bad reception and communication skills, nice and clean installation with exceptional restaurant and
Cons The receptionist was very rude upon arrival wanted to check my Australian passport and more proof that I was Australian and for my partner she even asked about his visa status and so much detail that I considered unnecessary. I had a very uncomfortable incident : I went to the spa and everything was fine there I ask for it to be charge to the room and all good …. but then I got printed message left at the door of my room saying I needed to pay the account from the spa… my room keys wouldn’t open the door so I had to go to reception to pay the spa for my keys to operate and to be able to go inside my room. Never in my life I had experienced such an embarrassment , every time everything gets charge to the room and you pay at check out. I was treated like thieve !!! The restaurant and our dinner at night was excellent and the breakfast was really good .
Buena
la habitacion buena vista comoda y baños confortables
Cons La piscina temperada muy fria debria sermas caliente , no tan limpia y falta de asustencia de personal ahi
Recomendable.
El personal fue muy amable en general, la pasamos increíble.
Cons Capaz el no tener opción para niños, sea guardería y/o actividades.
La habitación y la comida
Amazing massage with Rosita
I do a massage service yesterday in the SPA and Rosita do so amazing job !! Very professional, best massage ever and she is so sweet and kind. Definitely I will be do again Thank you 😊
