8Apr 2025
Excelente ubicación
#489 Calle 43, Mérida, Yuc., 97000
Treehouse Boutique Hotel
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Treehouse Boutique Hotel
upscalequietromantic
Rooms are small with thin walls, so you hear outside noise.
Treehouse Boutique Hotel
Rooms are small with thin walls, so you hear outside noise.
Praised forclean rooms · friendly staff · great location · comfortable beds
Flagged forlimited parking · expensive breakfast · no spa services
Excelente ubicación
Muy caro para lo que ofrecen
No hay relación precio-calidad, por su costo pensé que era un hotel de lujo y no lo fue, la cama es matrimonial, la ducha se inundaba y Alguien abrió la puerta de mi habitación a la 6:00 am sin siquiera tocar. Por una cuarta parte del costo de este hotel existen muchas ofertas sobre paseo Montejo con el mismo servicio
The people and the place were both great!
Muy bonito hotel, excelente atención y muy buena ubicación cerca de corredor gastronómico y Paseo Montejo
Dissapointing stay
I'm afraid our stay at the Treehouse boutique hotel was a big disappointment and a totally different experience to those who left glowing reviews. After a long drive, we were so looking forward to a refreshing swim in the pool, however, upon arrival it was quite dirty, covered with leaves and not at all inviting, and stayed like this during our two night stay. Our shared balcony on the second floor (first floor in english) just outside room 12, had a table but oddly no chairs to sit at. When I made the booking it offered a free breakfast, but when I mentioned this we were told it wasn't. On our second day they agreed that breakfast was included, but this was too late as we'd already bought our breakfast items for an early trip the next day. The only plus for us was that the bed was comfy, however the pillows were synthetic hollow fibre and not very comfortable, there were also no cushions or bolsters for comfort in the room either, just a very hard foam chair. This is not a top tier luxury hotel as advertised, and at their price point we were expecting something far superior. There was no apology from management or anything to compensate for their mistake, just young Eric trying his best to apologose for the situation. On our last morning at 05:30 am we were woken by shouting noises outside over a loudspeaker system. So the advertised "soundproofed room" was false. We had a real feeling of being unwelcomed here, and upon checkout there was no apology, not even a smile.
The hotel is very serene for being in a busy part of the city. The staff was exceptional and we loved the adjoining coffee shop. We came for a wedding and spending time in the common areas with other guests was a treat. The staff made us the best cocktail of our trip!