Tru by Hilton San Antonio Downtown Riverwalk
The location near the Alamo and Riverwalk is excellent for walking, but the valet parking system is broken—expect 30 to 60 minute waits and $35 to $40 daily charges.
Written by AI from guest reviews.
Praised forcourteous staff · great location · comfortable rooms
Flagged forcleanliness issues · delayed vehicle retrieval · inconvenient wifi sign-in
Perfect stay!
For the price i paid i would expect pool to be in service. The reason for the trip was to getaway and relax at the pool.
The location
Cons Pool out of service and vallet parking sign outside said $35.00 parking and i was charged $51.00
No one cared about the roaches in the bed, ants in the window and mold on the bathroom!
The location to the Riverstreet. Nothing else was nice.
Cons They had ants in the window and roaches in the bed. (The small nasty ones) I called and told the front desk but they told me they are everywhere. These are not water bugs. They have roaches. The fourth floor seem to be rotting out, some spots feel like the floor is caving in. And don’t forget the mold in the shower. Very horrible experience and no one cared.
Won't go back
Location
Cons Not clean, they didn't clean our room even when we asked
0/119. Do not stay here
Nothing
Cons The noise, the trash in the room, paying a ridiculous amount for parking, the location.
Good
Cons Scary
