Praised forlocation · cleanliness · friendly Staff
Flagged forlimited breakfast choices · inconsistent service
6SG · Oct 2026
Great location and furbished room. Hotel staff needs to do better at customer service.
The location of the hotel was very nice and central; good walking distance from city center and all the main central sights in Hobart. The room was well furnished, cosy and very comfortable. Woolsworth is very close by. Kitchen staff was very kind and helped warm milk for my kid happily.
Rami from the front desk team at the reception was exceptionally courteous and helpful - he really supported us through medical assistance and thereafter; kudos to him for going over and beyond for the hotel customers.
Cons The hotel staff and service was quite poor; no sense of warmth or customer service at all. The front desk staff and how they engaged with their customers was consistently quite sad. They rarely came across as friendly or helpful - specially disappointing for the price we paid and expected basic courtesy and service.
We were 3 guests in a room; and daily we had to go down to grab a third towel.
9Solo · AU · Oct 2026
Amazing location, super nice staff, lovely clean room
8Couple · AU · Oct 2026
Relaxing
It was a beautiful room and very lovely staff
Cons Just the location being across from the emergency department and noises
10Solo · AU · Oct 2026
Highly recommend to stay!
Loved everything beautiful staff & friendly & helpful would recommend to anyone we will be returning in the near future!
Great location!🥰
9Couple · AU · Oct 2026
Everything was fantastic Great location. Easy to walk everywhere.
9Solo · GB · Oct 2026
Excellent location, comfortable and clean
Excellent location with museums, art galleries and the harbour/ferries only a short walk. Salamanca area around 10 minutes walk. Very comfortable bed and clean room. Hotel had a nice atmosphere and the staff were super helpful helping to make this place an enjoyable stay.
Cons There was only one option at breakfast that didn’t contain diary, I’d have liked more options/flexibility.