W Santiago

Bon hôtel, bien placé

Hôtel très bien placé, quartier sûr, agréable. Parking compris dans le prix. L’accueil est sympathique, la chambre spacieuse, belle vue et la literie est très confortable. La vue du rooftop et piscine est superbe Petit déjeuner copieux avec buffet

Cons Pour ce standing et ce prix, j’aurai apprécié ceci: Piscine pourrait être chauffée à 26-27C, elle est très froide. Pas de spa La salle du petit déjeuner est très bruyante, de plus, ils y passent une musique forte, c’est peu agréable. Le services est aléatoire, assez mal géré, même si le personnel est sympathique.

Nice but pricy

Location, nice, clean

Cons Barman was a bit grumpy. He gave me a dirty look when I asked for ice which isn’t the kind of service you expect in a 5 star hotel

El ambiente

Cons Nada

Perfeita

Tudo. A receptividade dos chilenos e do hotel foi maravilhosa. Café da manhã 10/10. Quartos 10/10. Voltarei mais vezes.

Cons Nada a declarar

Classy and great location

Classy, grand hotel with high ceilings and beautiful decor. Rooms were spacious and well appointed, with large bathrooms. The buffet breakfast was excellent, with a wide variety of options and a menu for cooked meals such as eggs, French toast and pancakes. The poolside bar on level 21 had spectacular views of the city, particularly at sunset. The gym was professional class. The staff spoke good English and the concierge went out of their way to be helpful. We received a lovely gift on our last night, as well.

Cons Nothing- had a great stay

Perfeito

Localização. Estrutura. Empatia

Cons Nada