I chose this hotel expecting the level of comfort, service, and attention to detail associated with a five-star property. Unfortunately, my experience has fallen well short of those expectations. To be fair, the staff h…
Staff was helpful with an early check-in, and recongized elite membership with a suite upgrade. Breakfast was on a lovely indoor/outdoor patio, and had plentiful of options. Rooftop was a great spot to unwind at the end…
We had an absolutely incredible stay at the W Santiago! From start to finish, the experience was top-tier. We stayed in the Supreme Suite for our honeymoon, and the layout, the floor-to-ceiling Andean views, and the mode…
We really liked the location - lots of restaurant options and a nice park. Our room was lovely and we felt fortunate to be upgraded by Benjamin at reception. He is very warm and professional - an asset to the hotel. Next…