Praised forexceptional customer service · luxurious amenities
10Solo · US · Oct 2026
Power to the People
Everything was excellent and the staff were courteous and helpful
AND YOU GUYS SHOULD PAY THEM MORE
as a union member myself IBEW 494, i support the workers, and at 1300 for a single night i think yall can cut loose a bit and take care of your people
Cons That the owners/management don't pay their employees enough and that have to strike
10SEATTLE, WASHINGTON · Aug 2026
A five-star experience!
We stayed at the Waldorf Astoria for five days while visiting Chicago. Both my wife and I agree that this was the most pleasant stay we have ever experienced in a hotel. Every employee we encountered was happy and helpful. Here are some of them: Logan, Cam, Janella, Will, Eleni, Graham, Maya, Alicia, Anthony, Beth, the housekeepers, the turn-down gal... and so many more whose names I never wrote down. Along with the luxurious surroundings, it all added up to a wonderful experience! We hope to return some day.
10CHICAGO, ILLINOIS · Aug 2026
Please stay at The Waldorf Astoria Chicago!!!!
Waldorf Astoria Chicago
Staff was awesome!!! I mean everyone!!! Room was immaculate!!! I highly recommend staying here… the location is perfect as it’s not on a main street so it was very quiet at night. It was worth every penny… the courtesy car was very helpful. The whole atmosphere in the hotel was welcoming and inviting.
10Aug 2026
Waldorf Astoria never disappoints
Prime location easy access to everything yet it feels very quiet and peaceful in the hotel Hospitality is always amazing there. My go to place in Chicago
8Couple · US · Aug 2026
It was a good stay overall, a bit expensive, however.
The property was well located and has all the amenities one desires to have.
Cons It shouldn’t have said “breakfast included.” With a cost of more than one thousand dollars a night to stay, the breakfast allowance of $30 per capita is quite ungenerous.
10INDIANAPOLIS, INDIANA · Aug 2026
A Truly Unmatched Experience
My boyfriend and I have stayed at the Waldorf Astoria Chicago twice and each time has been a true 10/10 experience. Everything from the attentiveness of the staff to the quality of the rooms is beyond exceptional.
Our most recent stay was for my 33rd birthday and not only were we given a beautiful room upgrade, but there was the sweetest welcome gift with a handwritten card in our room.
A special thank you to Jud, Sheryl, Logan, Miche, and Riz for your unmatched hospitality and for making our stay truly memorable.