Abu Dhabi, United Arab Emirates

Staff treat you like royalty with genuine warmth and care. The massive property feels peaceful despite its size, offers world-class food and amenities, and creates a safe, luxurious atmosphere. Guests rave about the breakfast and personal service from individual staff members.

Staff responds to calls in 5 minutes and remembers what you drink. Rooms are spacious, clean, and comfortable with no worn-out furniture. Food consistently hits, from breakfast eggs to sushi, and the hotel trades politeness for genuine warmth.

Rooms are comfortable and well-appointed but dated, with renovations coming in 2026. Staff service excels at restaurants and front desk, though some desk staff lack empathy when handling complaints. The beachfront location and breakfast buffet impress, but the indoor pool may be under maintenance and check-in delays occur during busy periods.

Staff treat you with genuine care and attention throughout your stay. Rooms are comfortable with thoughtful touches, and breakfast stands out with high-quality dishes. The Corniche location puts you near fireworks views and walkable spots around the city.

Staff quality varies wildly. You get excellent service from standout employees like Suci, Aung, and Shiva, but some staff showed no empathy during guest emergencies. Beds are comfortable, but guests reported bugs, a clinical room layout, and chaotic breakfasts. The executive lounge impresses with good food and drinks.