Basel, Switzerland

Staff treat you well and the breakfast buffet impresses everyone. Rooms are spacious and quiet, though the bed feels small to some guests. Internet is slow and the building feels dated, so expect older facilities despite cleanliness.

The hotel sits in a good location but delivers poor value. Rooms are small with temperature controls that don't work, thin walls let noise through, and basic items like soap and coffee go missing. Staff move slowly at check-in and charge guests twice without explanation.