Lahore, Pakistan

Rooms are clean, spacious, and well-maintained. Staff delivers excellent service with standout concierge help. Food quality is inconsistent—the Iftar buffet disappoints for the price, but the Japanese restaurant Fujiyama impresses.

Rooms are spacious and clean. Staff are friendly and helpful. The hotel sits in a good location near restaurants, shops, and hospitals with solid parking available.

The hotel has clean, comfortable rooms in a good location with calm surroundings. Staff respond quickly and treat guests with respect. Breakfast is good and service is reliable.

Clean, well-equipped rooms with modern amenities like fridges and microwaves meet European standards. Staff are mostly friendly and helpful, though service quality varies by person. Safe, quiet location near a garden works well for solo travelers and families.

Rooms are spacious and clean, but the hotel cuts AC costs aggressively, leaving guests uncomfortably hot. Staff quality varies wildly from excellent to unprofessional and disrespectful, with serious complaints about security staff demanding bribes and slow room service.

Rooms are spacious and clean. Staff knows regulars by name and delivers excellent service. Breakfast is extensive with both western and local food. The mall location makes shopping easy, though prices run high.

Rooms are spacious, clean, and comfortable with good amenities. The hotel feels older but staff maintain it well and treat guests warmly. Food and service are solid but not exceptional for a luxury property, and some guests note the building shows its age.

Rooms are spacious and clean with historic charm, but expect dated amenities like missing clocks and irons. Staff shows genuine care and friendliness. Don't trust the website photos of the gym, and avoid ordering dinner from the hotel restaurant.

Rooms are spacious and comfortable with good beds, but cleanliness is inconsistent—dust and wear appear in some units. Staff is friendly and professional, food at Lahore Gates Cafe is solid with a good breakfast buffet, though Wi-Fi is slow and unreliable.

Rooms have outdated furniture, broken lighting systems, and filthy bathrooms with rust. Staff service is inconsistent: some staff go above and beyond while management ignores requests and refuses room changes. This overpriced hotel fails basic 4-star standards.

Avoid this hotel. Multiple guests report bed bugs, cockroaches, and ticks in rooms. Staff enter rooms without permission, charge hidden fees, refuse refunds, and are rude. Two positive reviews praise breakfast and service but lack detail.

Rooms are clean and comfortable with good staff service, but outdated tech kills the experience. Cable TVs with poor reception and unreliable wifi frustrate guests. Breakfast is inconsistent with poorly cooked dishes. Location in Gulberg is convenient.

Rooms are clean and comfortable with good views, but the shower drains poorly and wifi disconnects frequently. Staff is friendly and professional overall. Breakfast offers good Pakistani dishes though they're oily, and continental options are mediocre.

Clean rooms with comfortable beds sit on upper floors you must climb without a lift. Staff prove friendly and helpful across all departments. Good breakfast and decent value, though food prices run high and room service menus stay limited.

Restaurant staff are polite and attentive with good food variety, but hotel management overcharges guests at checkout, lacks basic customer service, and won't help with luggage. The location offers serenity near the city.

Rooms are clean, spacious, and comfortable with good beds. Staff is friendly and helpful. Food costs more than you'd expect, and the hotel gets loud during events.

Rooms are clean, comfortable, and well-maintained with good air conditioning and Wi-Fi. Staff are professional and helpful throughout your stay. The hotel suits business travelers and families, with convenient location near restaurants and good food quality.