Lyon, France

This luxury monastery hotel delivers exceptional service and stunning city views, but expect steep stairs to reach the old town below. Spacious rooms impress, though guests occasionally spot mosquitoes despite closed windows.

Stunning historic building with beautiful rooms and great views, especially from courtyard rooms. Service excels most of the time but can be rigid and impersonal when problems happen. Staff go above and beyond for normal requests, breakfast is excellent.

The hilltop location offers peace and clean, comfortable rooms with good views of Lyon. The restaurant serves bland food at high prices and the spa needs renovation. Staff are friendly but the hotel struggles with operations when hosting large events.

The hotel has a great location by the river with stunning views and excellent staff service. Rooms vary wildly in quality and cleanliness, with some guests reporting dirty bathrooms and poor housekeeping. Billing errors have occurred, so verify charges at checkout.

Rooms are spacious with good beds and river views, but housekeeping fails regularly and maintenance issues plague the property. Staff struggle with English and seem indifferent to guest requests. Skip this Marriott unless you need a business hotel near the conference center.

Rooms feel dated with cheap pillows and thin toilet paper, though beds are comfy and bathrooms clean. Staff friendliness varies wildly. WiFi fails regularly, corridors smell bad, but the outdoor pool and gym facilities are excellent. Value doesn't match the 4-star price.