Mombasa, Kenya

The spacious rooms have comfortable beds but AC works slowly and hot water is unreliable. Staff quality varies wildly: some guests praise them, others found restaurant staff slow and unhelpful. Food is excellent when fresh, but one guest got food poisoning, so safety is inconsistent. Book only at a discount.

Spacious comfortable rooms stay clean with good amenities. Staff consistently go out of their way to make guests feel valued. Food quality across three restaurants beats other resorts in the price range, and the resort handles families and large groups well.