Nassau, Bahamas

The resort has stunning grounds and excellent service, but beds are uncomfortable and Garden area rooms have serious noise issues from early cleaning carts and neighboring guests. Food quality has declined recently.

The hotel has poor service across all departments, housekeeping issues including bugs, and overcrowding. Rooms use low-grade materials with broken items and odd bathroom design. You'll pay high prices and resort fees for subpar conditions compared to the sister Rosewood property.

Beautiful location near shops and restaurants with clean beaches and pools, but the kitchen moves slowly and dining service can take hours. Staff are friendly but stretched thin, and room service operations are disorganized. Skip dinner reservations during busy times.

Rooms are outdated, damp, and noisy with thin walls. Cleanliness varies wildly. Staff friendliness is inconsistent, but food at the buffet and specialty restaurants is genuinely good. The resort sits at a boat port, not a beach, though shuttles run to nearby sand.