Strasbourg, France

Rooms are spacious, quiet, and decorated with character including exposed beams and good windows. The hotel sits in an ideal central location near the cathedral and restaurants, with a charming courtyard and welcoming staff. Breakfast is excellent with many choices, and free coffee and hot drinks are available in the lobby.

Rooms are spacious with good beds and nice bathrooms, but the hotel nickel-and-dimes you on basics like water and breakfast. Staff quality varies wildly, the common areas feel lifeless, and some guests report odd smells on lower floors. You pay luxury prices for a hotel that doesn't deliver on service or amenities.

Staff deliver genuine, attentive service and the location puts you steps from Cathedral, restaurants and shops. Rooms are clean and quiet with comfortable beds, though some layouts feel cramped. Breakfast is good, though they charge extra for omelettes.

Spacious, clean rooms in a real chateau outside the city with good breakfast, but pillows are uncomfortable. Staff are friendly though checkout can be disorganized. Some rooms sit outside the main building, so request a castle room if that matters to you.